Refund policy
Return Eligibility
Products may be returned within 30 days after the delivery date if they meet the following requirements:
The item is in its original condition.
The item has not been intentionally damaged.
The item includes original packaging whenever possible.
The return request is submitted within 30 days of delivery.
2. Free Return Shipping
BraceletJoy provides free return shipping for approved returns worldwide.
Customers will not be charged return shipping fees for eligible return requests.
3. Damaged or Defective Products
If your item arrives damaged, defective, or incorrect, please contact us immediately.
Please provide:
Order number
Description of issue
Clear photographs
Upon verification, we will offer:
Replacement product
Full refund
Alternative resolution when appropriate
4. Refund Processing
After receiving and inspecting the returned product, approved refunds will be issued to the original payment method.
Most refunds are processed within 5–10 business days.
5. Non-Returnable Items
The following items may not be eligible:
Personalized products
Customized items
Gift cards
Items returned after 30 days
6. Contact for Returns
Email: support@BraceletJoy.space
TERMS OF SERVICE
Terms of Service
Last Updated: 2026
These Terms of Service govern your use of BraceletJoy.space.
By accessing our website or purchasing products from BraceletJoy, you agree to comply with these terms.
1. Website Usage
Users agree to use this website lawfully and respectfully.
Activities that interfere with website functionality or security are prohibited.
2. Product Information
We strive to provide accurate descriptions, pricing, and images.
However, minor differences may occur due to:
Screen settings
Lighting conditions
Manufacturing updates
BraceletJoy reserves the right to correct errors without prior notice.
3. Orders
We reserve the right to:
Refuse orders
Cancel suspicious transactions
Limit quantities
Verify customer information
4. Pricing
Prices may change at any time without notice.
All purchases are subject to product availability.
5. Intellectual Property
All content on BraceletJoy.space including:
Logos
Product descriptions
Images
Graphics
Website design
is protected by intellectual property laws.
Unauthorized use is prohibited.
6. Limitation of Liability
BraceletJoy shall not be liable for indirect, incidental, special, or consequential damages resulting from use of the website or products.
7. Governing Law
These Terms shall be governed by the laws of Canada.
Contact
support@BraceletJoy.space
SHIPPING POLICY
Shipping Policy
Last Updated: 2026
BraceletJoy proudly offers Free Worldwide Shipping on all orders.
Order Processing
Orders are generally processed within 1–3 business days.
Processing may require additional time during holidays or promotional periods.
Delivery Estimates
Estimated delivery time:
7–10 Business Days Worldwide
Delivery times may vary due to:
Customs inspections
Weather conditions
Carrier delays
Seasonal demand
Shipping Costs
All orders qualify for:
FREE WORLDWIDE SHIPPING
No minimum purchase required.
Tracking Information
Tracking information will be sent once your order has been shipped.
Tracking updates may take several days to appear.
Lost Packages
If your shipment appears lost, contact us immediately.
We will work with the shipping carrier to investigate and resolve the issue.
Customs & Duties
Customers are responsible for any customs duties, taxes, or fees required by local authorities unless otherwise stated.
Shipping Support
support@BraceletJoy.space
CONTACT INFORMATION
Contact Information
Business Name: BraceletJoy
Website: BraceletJoy.space
Email: support@BraceletJoy.space
Phone: (800) 730-7121
Business Address
410 Rue des Autochtones
Québec, QC G2M 0K4
Canada
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Average Response Time
Within 24 business hours
For assistance regarding products, orders, returns, refunds, or shipping, please contact us using the information above.